Legal

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Privacy Policy

TOC Studio LLC (“TOC Studio”, “we”, “us”) is committed to protecting the privacy of visitors to our website and our clients. This Privacy Policy explains what data we collect, how we use it, and what your rights are.

By using our website or contacting us through any form, you accept the practices described in this policy.

1. Data Controller

Controller: TOC Studio LLC

Controller email: hello@tocstudio.co

TOC Studio LLC is a company registered in the State of Wyoming, USA.

2. What Data We Collect

Data you provide to us

Through the contact form on our website, we may collect:

  • Full name

  • Email address

  • Company or project name

  • Message or description of your inquiry

We do not collect sensitive data such as identification numbers, banking information, or health data through any public form.

Automatically collected data

We use Google Analytics to collect anonymous information about website usage, including:- —

  • Pages visited and time spent

  • Country or region of origin

  • Device type and browser

  • Traffic source (how you arrived at the site)

This information is aggregated and anonymous; it does not allow us to identify you as an individual.

3. Cookies

What are cookies?

Cookies are small text files that websites store on your device to remember preferences and collect usage data.

Cookies we use

Our site uses the following cookies:

  • Analytics cookies (Google Analytics): help us understand how the site is used. These are third-party cookies managed by Google.

  • Technical or session cookies: necessary for basic site functionality. They do not collect personal information.

We do not use advertising or tracking cookies for our own commercial purposes.

Managing cookies

You can configure your browser to reject all cookies or to alert you when a cookie is sent. Note that some site features may not work correctly if you reject cookies. You may also opt out of Google Analytics tracking by installing the official add-on: https://tools.google.com/dlpage/gaoptout

4. How We Use Your Data

The data we collect is used solely to:

  • Respond to your inquiry or contact message.

  • Prepare and send project proposals.

  • Manage the business relationship if you engage our services.

  • Improve site performance and browsing experience (through analytics data).

We do not use your data to send unsolicited marketing communications, nor do we share it with third parties for commercial purposes.

  1. Legal Basis for Processing

We process your data on the following legal grounds:

  • Consent: by submitting the contact form, you consent to us processing your information to respond to your inquiry.

  • Legitimate interest: using Google Analytics to improve our website constitutes a legitimate interest of TOC Studio.

  • Contract performance: if you engage our services, processing your data is necessary to fulfill the contract.

6. Who We Share Your Data With

TOC Studio does not sell or rent your personal data. We may share it only with:

  • Google LLC: for analytics data processing through Google Analytics, subject to their own privacy policy (https://policies.google.com/privacy).

  • Internal operational tools (such as Notion or project management tools): used exclusively for client project management.

All third parties with whom we share data are required to protect it in accordance with applicable laws.

  1. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy:

  • Contact form data with no subsequent project: up to 12 months.

  • Active or past client data: for the duration of the project plus 3 years, for accounting and legal purposes.

After that period, data will be deleted or anonymized.

  1. Your Rights

Depending on your country of residence, you may have the following rights regarding your data:

  • Access: know what data we hold about you.

  • Rectification: correct inaccurate or incomplete data.

  • Erasure: request that we delete your data.

  • Objection: object to certain types of processing.

  • Portability: receive your data in a structured format.

To exercise any of these rights, write to us at hello@tocstudio.co. We will respond within a maximum of 30 days.

  1. Security

TOC Studio takes reasonable measures to protect your data against unauthorized access, loss, or disclosure. However, no internet transmission system is 100% secure. If you suspect your information has been compromised, please contact us immediately.

  1. . International Data Transfers

TOC Studio operates from Colombia and is registered in the USA. By using our services or forms, your data may be processed in both jurisdictions, as well as by providers such as Google. We ensure that any international transfer complies with applicable legal frameworks.

11. Changes to This Policy

TOC Studio reserves the right to update this Privacy Policy at any time. Any significant changes will be announced on our website at least 15 days in advance. We recommend reviewing this page periodically.

12. Contact

For any questions related to this Privacy Policy or the processing of your data: TOC Studio LLC — hello@tocstudio.co